Frequently Asked Questions
The Questions Click on a question to see the answer below
- How can I prevent sun burn?
The Answer
- Use the correct SPF for your skin type, click here to see what SPF you should use.
- Apply sunscreen 20 minutes before you go out in the sun and reapply regularly.
- Try to stay out of direct sun light between the hours of 11am – 3pm when the sun's rays are at their strongest.
- Wear a hat and UV protective clothing to protect your skin from the sun.
- How can I prevent my skin from ageing?
The Answer
 Use a broad spectrum sunscreen that protects your skin from UVA and UVB rays, as it is UVA rays that cause ageing and wrinkling to the skin. Therefore, you need to look out for this symbol on pack. - Look out for products that also contain anti-ageing active ingredients.
- What SPF should I use?
The Answer
- This is dependent upon your age and skin type. Use our SPF guide chart to see what SPF we recommend for you.
- I have sensitive skin, what sunscreen should I use?
The Answer
- If you have sensitive skin use an inorganic sunscreen that uses mineral UV filters. For the difference between organic sunscreens, known as chemical sunscreens and inorganic sunscreens, known as mineral sunscreens click here.
- How often should I apply sunscreen?
The Answer
- Sunscreen should always be applied regularly throughout the day, every 2 hours is recommended, and especially after being in the water and the correct SPF should always be used. Use our ‘SPF Guide’ to ensure you are using the right SPF.
- How much sunscreen should I apply?
The Answer
- There have been recent reports in the media that people do not apply enough sunscreen, at least nowhere near the amount that is applied when manufacturers conduct their SPF tests. Sunscreen experts agree that you should use a high factor sunscreen (see our ‘SPF Guide’) and apply it liberally and frequently. For those hard to reach places get someone to help you!
- Should I sunbathe to get my daily dose of Vitamin D?
The Answer
- Vitamin D and sun protection is a hot topic at the moment with some very confusing messages coming out of the media and health bodies. Sunlight helps your body produce Vitamin D which is important for developing and protecting strong and healthy teeth and bones. We can also get Vitamin D from certain foods including milk, fish, egg yolks, and fortified cereals.
Recent studies have shown that Vitamin D may also help to protect our bodies from many cancers, such as colon, prostate, breast, ovarian, pancreatic and digestive track cancers. However sunburn caused by too much exposure to the sun is damaging to your skin.
Experts now agree that 15 to 20 minutes of unprotected sun exposure, outside the dangerous 11am to 3pm time, per day is sufficient to produce the required vitamin D levels.
- What is Solaveil?
The Answer
- Solaveil™ is a range of inorganic sunscreen filters that provide broad spectrum protection from the sun’s harmful ultraviolet (UV) rays. Visit our ‘What is Solaveil?’ page for more information.
- Is Solaveil safe to use?
The Answer
- Solaveil is a range of inorganic sunscreens that use mineral UV filters to offer assured consistent protection when exposed to UV light. For more information click here to see how Solaveil works.
- Can I use a product that contains Solaveil on my children?
The Answer
- All of our Solaveil products use mineral based UV filters therefore are mild and kind enough to use on sensitive skin, even that of a child or baby. Visit our page on ‘How does Solaveil work?’ for more information.
- What is the difference between UVA & UVB rays
The Answer
- UVA rays effect the dermal layers of the skin and cause ageing and wrinkling.
- UVB rays effect the epidermal layers of the skin and are what cause the skin to redden or burn.
- For more information visit our page on the ‘UVA & UVB rays explained’.
- Who makes Solaveil?
The Answer
- Solaveil is manufactured by Croda. To read more about Croda click here.
- What else do I need to consider about sun protection?
The Answer
- Sunglasses not only protect your eyes from UV damage but also provide an extra shield to the delicate skin around your eyes
- After a day in the sun treat the skin on your face to a nourishing night cream and eye cream and lather your body in a rich after sun lotion containing shea butter
- Don't forget about your hands. Your hands are exposed to the sun as much as your face so they need special care too. You can now find many specialist hand creams with SPF
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